US-based native commerce platform DoorDash has opened a brand new expertise hub in Hyderabad, with plans to extend its workforce on the facility from 500 to greater than 3,000 over the subsequent two years.

The hub, positioned in Hitec Metropolis, will initially home the corporate’s Buyer Expertise and Integrity (CXI) and Common and Administrative (G&A) groups and help DoorDash’s international operations.

Telangana IT and Industries Minister D Sridhar Babu inaugurated the ability alongside DoorDash Chief Monetary Officer Ravi Inukonda, Senior Director of Workforce Technique and Expertise Acquisition Operations Jenna Kohnke, and Telangana authorities IT Advisor Sai Krishna.

The Hyderabad operation might be DoorDash’s third inside CXI service centre globally, alongside current centres in Tempe, Arizona, and Mexico Metropolis.

DoorDash mentioned the Hyderabad staff will work as an extension of its international CXI perform, supporting shoppers, retailers and Dashers throughout the markets through which the corporate operates.

Extra specialised capabilities in areas together with integrity, fraud overview and technical operations could also be added on the Hyderabad facility over time, in line with the corporate.

DoorDash mentioned its international platform ended 2025 with greater than 56 million month-to-month energetic shoppers. The corporate operates throughout greater than 40 nations and recorded greater than $100 billion in Market Gross Order Worth (GOV) in 2025.

Market GOV measures the overall worth of orders accomplished by way of DoorDash’s marketplaces, together with relevant taxes, ideas and different client prices.

DoorDash expands operations in Hyderabad

The corporate mentioned Hyderabad’s expertise pool and expertise ecosystem had been necessary components in its determination to broaden its operations within the metropolis.

“Establishing DoorDash’s first hub in India is a vital milestone in increasing our international operations community. Hyderabad’s distinctive expertise, thriving expertise ecosystem, and dedication to constructing a world-class atmosphere for international functionality facilities made it a pure alternative for our long-term funding. We sit up for creating significant profession alternatives and constructing alongside the unimaginable expertise within the area,” Kohnke mentioned.

DoorDash already has an engineering presence in Pune, the place it employs expertise workers. The Hyderabad facility broadens its India operations by including buyer expertise, help and company capabilities.

The Hyderabad centre will initially deal with buyer expertise, integrity and administrative capabilities, whereas DoorDash plans to considerably improve the variety of workers primarily based there over the subsequent two years.

Telangana sees Hyderabad as international operations base

Sridhar Babu mentioned DoorDash’s determination to broaden in Hyderabad mirrored town’s growth as a location for international expertise and enterprise operations.

“DoorDash selecting Hyderabad to construct capabilities to drive its speedy development is a powerful validation of how Hyderabad has developed as a world expertise hub,” he mentioned.

He mentioned the deliberate growth will carry capabilities spanning hyperlocal commerce, buyer expertise, expertise and operations to Hyderabad.

“What’s thrilling for us is that this goes past job creation. It exhibits that Hyderabad is turning into a spot the place international digital companies can construct and run necessary components of their operations for markets all over the world,” he added.

The brand new facility comes as Hyderabad continues to draw international functionality centres and expertise operations from multinational firms.

DoorDash’s growth provides a sizeable buyer expertise and international operations centre to that ecosystem, with the corporate planning to extend its Hyderabad workforce greater than sixfold over the subsequent two years.