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PhonePe partners with OpenAI to integrate ChatGPT features on its platform

  • November 17, 2025
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UPI fee big PhonePe has entered right into a strategic collaboration with OpenAI to deliver ChatGPT on to thousands and thousands of Indian customers throughout its shopper and

PhonePe partners with OpenAI to integrate ChatGPT features on its platform


UPI fee big PhonePe has entered right into a strategic collaboration with OpenAI to deliver ChatGPT on to thousands and thousands of Indian customers throughout its shopper and service provider platforms.

The partnership is aimed toward accelerating the adoption of ChatGPT within the nation and strengthening the product ecosystems of each firms.

By this integration, PhonePe customers will be capable of discover ChatGPT’s capabilities throughout the PhonePe app, PhonePe for Enterprise, and the Indus Appstore. The corporate believes the transfer will assist individuals uncover sensible on a regular basis use circumstances for generative AI, from planning journeys to procuring help.

PhonePe mentioned the collaboration will even improve the general platform expertise by providing smarter and extra related data to customers. With generative AI adoption rising throughout India, each firms view this tie-up as an necessary step towards mainstreaming consumer-facing AI instruments within the nation.

Rahul Chari, Founder, Entire-time Director and Chief Know-how Officer at PhonePe, mentioned, “At PhonePe, we now have spent years constructing the foundational layers for digital companies at inhabitants scale. This strategic alliance demonstrates that collaborations between progressive firms on this area will help develop the attain of cutting-edge know-how to the broader inhabitants. We’re excited to accomplice with OpenAI to start this journey.”

Oliver Jay, Head of Worldwide at OpenAI, mentioned, “Our collaboration with PhonePe is a big milestone in our mission to make AI extra accessible to individuals all through India. India is a worldwide hub for innovation, and PhonePe’s deep understanding of the nation’s material and its person base make them the perfect accomplice. This partnership will exhibit the immense worth of shopper AI throughout India, serving to thousands and thousands of customers improve their every day lives.”

The announcement comes at a big second for the Bengaluru-based fintech because it prepares for its public itemizing in India.

PhonePe confidentially filed its draft crimson herring prospectus with the Securities and Change Board of India in September and is reportedly concentrating on a $1.5 billion IPO which will worth the corporate at round $15 billion.

Backed by Walmart, PhonePe has continued to scale its funds and digital companies ecosystem. The corporate lowered its web loss in FY25 to Rs 1,727 crore from Rs 1,996 crore in FY24. Working income rose 40% to Rs 7,114.8 crore from Rs 5,064 crore within the earlier 12 months.

As of March 31, 2025, PhonePe had over 61 crore registered customers and a service provider acceptance community protecting greater than 4.4 crore retailers throughout the nation. Its companies span shopper funds, service provider funds, lending and insurance coverage distribution, and a rising suite of recent platforms together with Share.Market, Pincode, and the Indus Appstore.

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