SaaS agency Whatfix has appointed co-founder Vara Kumar as its new CEO with rapid impact, seven days after the death of co-founder and CEO Khadim Batti.

Kumar has been with the corporate since he and Batti based it in 2014, serving because the architect of its product and analysis technique by way of its development from an early-stage startup into an enterprise software program firm promoting to Fortune 500 prospects.

“Khadim was a visionary chief, a associate, and a pricey pal. Over the previous twelve years, we constructed Whatfix on a shared conviction that know-how ought to empower individuals, not stand of their means,” stated Vara Kumar.

He stated he and the manager management staff remained dedicated to that imaginative and prescient, to supporting the corporate’s international prospects and companions, and to “constructing a permanent enterprise anchored in robust fundamentals”.

The corporate stated it continues to function throughout all areas beneath the unified management of Kumar and the manager staff, supported by the board.

Whatfix builds what the business calls a digital adoption platform. Its software program sits on high of different enterprise purposes, guiding workers by way of them with prompts and walkthroughs in the mean time they get caught, and displaying employers the place persons are struggling.

The corporate describes its present platform as AI-native, combining digital adoption, analytics, simulation coaching and what it calls clever brokers. Its underlying know-how, branded ScreenSense, is designed to learn a consumer’s context and intent to supply steering in actual time.

Alongside the core platform, it sells Mirror, which replicates purposes for hands-on coaching and AI-powered roleplaying, and a product analytics device.

Whatfix claims it serves 600 enterprises globally, together with greater than 80 Fortune 500 firms, together with Shell, Schneider Electrical, Mercedes-Benz, Heineken, UPS Provide Chain Options, Experian and Outdated Mutual.

It operates throughout North America, the UK, Europe, Asia-Pacific and Australia.

Its traders embody Warburg Pincus, SoftBank Imaginative and prescient Fund 2, Dragoneer, Peak XV Companions, Eight Roads and Cisco Investments. The corporate raised $125 million in a Collection E spherical in September 2024, led by Warburg Pincus with SoftBank collaborating, at a valuation near $900 million.