Mumbai-based after-sales companies platform Wiffy has raised $3 million in a Sequence A funding spherical led by Earth Fund.

Japan’s Persol Holdings and current investor Capria Ventures additionally participated within the spherical. Persol made its investment by its company venture capital arm, Persol Enterprise Companions.

Wiffy mentioned it’s going to use the funding to broaden its expertise platform, strengthen its AI-powered workforce administration capabilities, deepen partnerships with companies and enter new service classes.

Based in 2019 by Vikram Sharma and Deepanshu Goel, the startup supplies set up, restore, upkeep and different after-sales companies for residence enchancment and client durables manufacturers.

Its software program platform helps companies handle companies together with technician scheduling, deployment and high quality assurance after a product has been bought.

Wiffy works with greater than 100 manufacturers, together with IKEA, Panasonic, Godrej, Hettich and Amazon. Persol mentioned the startup had served multiple million houses and operated in additional than 90 Indian cities throughout greater than 10 service classes.

It recruits, trains and deploys technicians by a mixture of in-house workforce growth and a wider service community.

Abhay Garg, head of Earth Fund, mentioned Wiffy benefited from receiving service demand by its model partnerships, lowering the necessity to spend closely on buying particular person prospects.

Vikram Sharma, co-founder and CEO of Wiffy, mentioned “India’s residence enchancment market is scaling quickly, however the area companies and post-purchase expertise have remained fragmented for many years. Our imaginative and prescient is to construct the expertise and expert workforce infrastructure that permits each main model to ship a world-class buyer expertise constantly at scale.”

“With the assist of Earth Fund, Persol and Capria, we’re accelerating that mission whereas increasing our expertise platform, AI capabilities and nationwide technician community,” he mentioned.

In July 2024, Wiffy raised Rs 25 crore in a funding spherical led by Mount Judi Ventures and Capria Ventures. Blume Founders Fund and different current traders additionally participated.

The startup had beforehand raised $2 million in a pre-Sequence A spherical led by Blume Founders Fund and Unitus Ventures in July 2022, following a seed spherical led by Unitus Ventures in July 2021.