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Myntra co-founder Mukesh Bansal’s Nurix AI acquires Verloop.io to expand voice and chat automation

  • July 10, 2026
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Nurix AI has introduced the acquisition of enterprise conversational AI agency Verloop.io, because the Bengaluru-based startup seems to be to develop its voice and chat automation providing for companies

Myntra co-founder Mukesh Bansal’s Nurix AI acquires Verloop.io to expand voice and chat automation


Nurix AI has introduced the acquisition of enterprise conversational AI agency Verloop.io, because the Bengaluru-based startup seems to be to develop its voice and chat automation providing for companies in India and the Center East.

The businesses didn’t disclose the monetary phrases of the deal.

The acquisition will convey Verloop.io’s chat automation capabilities along with NuPlay, Nurix AI’s voice AI platform. Nurix mentioned the deal will assist enterprises deploy AI brokers throughout voice, chat and rising AI-native channels for buyer engagement and enterprise workflows.

Mukesh Bansal, founder and CEO of Nurix AI, mentioned “AI is turning into a core working layer for enterprises, however its worth might be measured by actual enterprise outcomes, not pilots. Buying Verloop.io strengthens our capability to assist enterprises transfer from experimentation to measurable ROI. Their experience in chat automation, mixed with Nurix’s work in voice AI, provides us a stronger platform to automate workflows throughout key buyer touchpoints.”

Based in 2024 and led by Bansal, Nurix AI builds autonomous AI software program and brokers for enterprise workflows. The startup is backed by Normal Catalyst, Accel and Prosus.

Nurix AI raised $27.5 million in seed and Sequence A funding in September 2024, in a spherical co-led by Normal Catalyst and Accel with participation from Meraki Labs. It later secured Rs 135 crore in contemporary funding, with Prosus becoming a member of its cap desk, in keeping with media reviews.

Verloop.io, based by Gaurav Singh, gives conversational AI instruments for buyer engagement throughout digital channels. The startup mentioned it powers greater than 20 million buyer interactions each month throughout sectors together with banking, monetary companies, retail and telecommunications.

Singh will be a part of Nurix AI’s management crew after the acquisition, the place he’ll assist form product technique, enterprise go-to-market initiatives and the event of next-generation AI brokers.

“During the last decade we’ve realized that enterprises don’t wrestle to know the chances of AI, however they wrestle to deploy it reliably at scale,” Singh mentioned.

“Along with Nurix AI, we’ve got precisely the type of agentic platform we consider the market wants, and collectively we will dramatically speed up how rapidly enterprises undertake autonomous AI throughout the shopper lifecycle,” he mentioned.

Based on Nurix AI, the acquisition will strengthen its capability to assist companies utilizing AI brokers for each real-time voice interactions and chat-based buyer journeys.

Following the transaction, Verloop.io will function as a part of Nurix AI. The businesses haven’t disclosed additional product integration plans.